AI Assistants — A focused helper for one task: answering questions, routing requests, or guiding users through a process. The fastest way to start. Example: a support FAQ assistant that answers common buyer questions and routes complex cases to a person.
Standalone Agents — One agent that owns a complete workflow end-to-end: triaging tickets, processing exceptions, reviewing content. The most common engagement. Example: a support triage agent that classifies incoming tickets, suggests responses, and flags escalation cases for human review.
Custom Supervised Agents — Built to your specific process, data, and business rules. Custom integrations, domain-specific logic, and operational monitoring. Example: an SRE monitor that collects system metrics, detects anomalies, and prepares remediation proposals for admin approval.
Multi-Agent Systems — Multiple agents coordinating across functions, sharing context, and escalating to human operators. For businesses with several areas that benefit from AI coordination. Example: a morning operations system where monitoring, billing, and incident agents coordinate daily triage and escalate to human operators.